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Elements and Performance Criteria

1. Obtain, analyse and share information on impact of emergency
   • A comprehensive knowledge base is developed using existing networks and reliable sources of information
2. Available data and information are analysed to identify patterns and trends
3. Recovery needs of affected community and special needs of vulnerable groups are identified, in consultation with stakeholders
4. Needs analysis is reviewed as recovery circumstances change
5. A package of recovery functions and services is designed to meet identified community needs
6. Analysis outcomes and chosen service model are documented and provided to stakeholders and service providers
7. Plan delivery of recovery functions and services
   • Organisations, agencies and community representatives are engaged in planning and decision making
8. Legislation, regulations and emergency arrangements are identified and applied
9. Pre-prepared recovery plans are applied or adapted to suit recovery functions and services
10. Likely impacts of the event are modelled to determine how needs and recovery services may change
11. Capacity and capability to deliver recovery services is reviewed
12. Recovery priorities are established through consideration of political context, public expectations, required services and available resources
13. Delivery strategies are developed in consultation with stakeholders, prior to community endorsement and multi-organisational commitment
14. Coordinate delivery of recovery functions and services
    • Stakeholders and service providers are given regular up to date information about the event, impacts, likely developments and service priorities
15. Resources are managed to ensure that recovery functions and services are delivered, in accordance with organisational procedures
16. Personnel workloads are managed to ensure wellbeing, in accordance with organisational policies
17. Incoming information about needs and service delivery is collected, analysed and used to review priorities
18. Delivery of recovery functions and services are adjusted in response to changing recovery circumstances and priorities in conjunction with other functions and services
19. Community, political and media expectations and interests are managed, in accordance with organisational procedures
20. Transition to mainstream services is managed, in accordance with organisational procedures, sensitively and in a timely manner
21. Evaluate delivery of recovery functions and services
    • Feedback from stakeholders and service providers is sought, collected and analysed, in accordance with organisational procedures
22. Operational records, minutes of meetings and records of decisions are analysed
23. Instances where recovery services were deficient or poorly delivered are identified and analysed and recommendations to improve future practice are made
24. Evaluation outcomes are reported to key stakeholders to inform future recovery planning and models of service delivery

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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